Question 1

How does a landlord preferred-vendor agreement for hoarding graphics work?

Accepted Answer

A preferred-vendor agreement gives the landlord a single hoarding-graphics partner across the portfolio with a locked rate card, standardized substrate spec, pre-approved COI naming the landlord and each property manager, and a shared tenant intake form. Tenants can still bring their own vendor, but the preferred path is faster, pre-compliant, and uses portfolio pricing — typically saving 5–10 business days at the start of every fit-out.

Question 2

Can you bill the landlord directly for tenant hoarding installs?

Accepted Answer

Yes. We support three billing models: tenant-billed (most common), landlord-billed and recovered through the tenant's CAM or fit-out allowance, and landlord-direct for portfolio-wide refreshes and vacancy programs. Consolidated monthly billing with cost-code splits per property is standard for portfolios over 10 centres.

Question 3

Do you provide a tenant-facing spec sheet we can white-label?

Accepted Answer

Yes. We supply a co-branded one-page spec sheet covering panel dimensions, approved substrates (Class A fire-rated cast vinyl, anti-scuff laminate), artwork submission requirements, install access windows, and COI text — so tenants and their vendors brief correctly the first time. We update it whenever a landlord's tenant criteria manual changes.

Question 4

How do you handle mid-tenancy refresh and vacancy hoarding for landlords?

Accepted Answer

We hold a stock of landlord-branded vacancy graphics (CMS-style 'Coming Soon' panels in the landlord's master template) that deploy in 48 hours when a tenant exits. For mid-tenancy refresh — campaign changes, brand updates, scuff damage — we run quarterly portfolio audits and quote replacements against the locked rate card.

Question 5

What's included in a portfolio audit?

Accepted Answer

On-site review of every active hoarding wall in the portfolio: photo documentation, panel condition rating (1–5 scale), substrate verification, mall-spec compliance check, and a prioritized refresh recommendation with locked-rate pricing. Standard cadence is quarterly for portfolios over 15 centres, semi-annually below that.

Question 6

Are you credentialed with Simon, Westfield, Brookfield, Cadillac Fairview, Oxford, and Ivanhoé Cambridge?

Accepted Answer

Yes — and Macerich, Tanger, and the larger regional REITs. Our COI, hot-work permits, and crew credentials are pre-loaded in their vendor systems, so portfolio agreements activate without a new onboarding cycle. Tenants in your centres don't need to vet us from scratch.

Question 7

How fast can a landlord program go live across an existing portfolio?

Accepted Answer

Typical timeline is 3–4 weeks from kickoff: week 1 — portfolio audit and spec confirmation; week 2 — master agreement and rate card signoff; week 3 — tenant comms (spec sheet, intake form, FAQ); week 4 — first installs and vacancy stock deployment. Portfolios over 25 centres run on a phased rollout.

Question 8

What does a landlord-program rate card typically look like?

Accepted Answer

Print + standard installation locks at $6/sqft across the portfolio. Full-service (survey, design adaptation, after-hours install, mall coordination) sits at $8–$9/sqft. Vacancy and 'Coming Soon' programs ship from $5/sqft because the design is pre-templated. Rush surcharge is capped at 20% — lower than the 30% market rate — because the program is already pre-compliant.

Size Range	Price	Typical Use
Under 200 sq ft	$8–$12/sqft	Small storefronts, pop-ups
200–500 sq ft	$6–$8/sqft	Standard in-line mall units
500–1,000 sq ft	$5–$7/sqft	Larger units, corner locations
1,000–2,000 sq ft	$4–$6/sqft	Anchor spaces, flagships
2,000+ sq ft	$3–$5/sqft	Volume pricing, multi-location

Hoarding Graphics for Mall Landlords — Portfolio Programs & Tenant-Vendor Standards

Why landlords standardize hoarding graphics

What landlords get from a portfolio program

Our installation process

Portfolio Audit

Master Spec & Rate Card

Tenant Rollout

Ongoing Operations

Pricing

Frequently asked questions

Landlord program coverage by city

Our services

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